Submit Your Claim VIP Cars has got you covered. Just fill in your details and documents to submit your claim! Rental Details Reservation No. (Starts with G- or R-) Select G- R- Rental Booking Date Supplier Name Pick-up Details 00:0000:3001:0001:3002:0002:3003:0003:3004:0004:3005:0005:3006:0006:3007:0007:3008:0008:3009:0009:3010:0010:3011:0011:3012:0012:3013:0013:3014:0014:3015:0015:3016:0016:3017:0017:3018:0018:3019:0019:3020:0020:3021:0021:3022:0022:3023:0023:30 Drop-off Details 00:0000:3001:0001:3002:0002:3003:0003:3004:0004:3005:0005:3006:0006:3007:0007:3008:0008:3009:0009:3010:0010:3011:0011:3012:0012:3013:0013:3014:0014:3015:0015:3016:0016:3017:0017:3018:0018:3019:0019:3020:0020:3021:0021:3022:0022:3023:0023:30 Personal Details First Name Last Name Area Code Phone Number Email Address City Country Select Country AfghanistanÅland IslandsAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBruneiBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongo, Republic of theCongo, the Democratic Republic of theCook IslandsCosta RicaCôte d'IvoireCroatiaCubaCuraçaoCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIran, Islamic Republic ofIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKorea, Republic ofKosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia, Federated States ofMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRéunionRomaniaRussian FederationRwandaSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Province of ChinaTajikistanTanzaniaThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVenezuelaVietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabwe Postal Code Reason for submitting your claim Rental car was stolen Rental car got damaged Other Reason Do you have a rental damage report from your rental company? Yes No Have you signed any acceptance report/form stating the damages are made by you? Yes No Have you already paid the damage charges to your rental company? Yes No Who do you think is responsible for the rental damage? Myself Additional driver on the signed agreement Another driver Not sure Incident Details For a quicker claim assessment, please share detailed description of the incident & the charges paid. Amount Charged ARSAUDBHDBRLGBPCADCLPCNYCOPCZKDKKEGPEURHKDHUFINRILSJPYJODKWDMYRMURMXNNZDNOKOMRPHPPLNQARRUBSARSGDZARKRWSEKCHFTWDTHBTRYAEDUSD Do you think the charges were unreasonable? Yes No Tell us why My invoice has unexplained charges Damage cost charged are less than the charges paid by me Rental company is not being honest Rental car was already damaged Other reason(s) Supplier's response to the charges Rental companies often have their own account of the incident or the reasons behind the charges made. To work on your claim and work through the assessment, we would like to know more about your conversation with the rental company on the matter. Documents to be submitted Why do we need these? Copy of rental agreement signed with the Rental Company Upload Remove file(s) X Document with assessment of rental vehicle at the time of pick-up Upload Remove file(s) X Document with assessment of rental vehicle at the time of drop-off Upload Remove file(s) X An invoice receipts to show deduction of the charges by the rental company Upload Remove file(s) X Copy of bank/credit card statement for the payment made to the rental company Upload Remove file(s) X Photographic or video proof of the rental damage(s) Upload Remove file(s) X A copy of the police report filed with local authorities (when applicable) Upload Remove file(s) X A copy of a valid driving license of the main driver of the rental Upload Remove file(s) X Bank account details such as bank name, bank address, bank account number etc Upload Remove file(s) X or you can enter bank details below: A photo of your face along with a valid identify card Upload Remove file(s) X Upload any other supporting document (Optional) Upload Remove file(s) X I take responsibility for the above information being correct to the best of my knowledge and accept the Terms & Conditions Submit